Shipping and delivery
Processing Time:
- All orders are handcrafted and made to order. Please allow 3–7 business days for processing before your order is shipped.
- Custom orders may take longer; we will communicate estimated times when you place your order.
Shipping Methods & Times:
- We ship via USPS (or applicable carrier) domestically and internationally.
- Domestic (U.S.) shipping typically takes 3–10 business days after processing.
- International shipping times vary by destination and customs processing. Please allow 2–6 weeks depending on your country.
Shipping Costs:
- Shipping fees are calculated at checkout based on your location and the items ordered.
Customs, Duties & Taxes:
- For international orders, customers are responsible for any customs fees, import taxes, or additional charges imposed by their country.
Tracking:
- Once your order ships, a tracking number will be provided when available.
- Please note that tracking updates may vary depending on the carrier and destination.
Shipping Issues:
- While we take care to package items securely, we cannot be responsible for delays or loss caused by the carrier, customs, or postal service.
- If your package is lost or significantly delayed, please contact us so we can help investigate.
Contact:
- For questions about shipping, delivery times, or order tracking, please message us through our Big Cartel shop.